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Frequently Asked Questions

Do you have questions about your stay with us? Here you will find answers about our hotel and rooms, breakfast and dinner, booking and cancellation. We hope this helps you plan your stay.

We are open from Tuesday to Saturday from 8:00 am to 7:00 pm. On Sundays we are open from 8:00 am to 3:00 pm and on Mondays from 8:00 am to 5:00 pm.

Check in is possible from 1:00 pm until 7:00 pm. On Sundays, check in is possible until 3:00 pm and on Mondays until 5:00 pm. If you arrive later, please contact us by telephone or email in advance.

One parking space in front of the hotel is available per room.

Everything important about our hotel and your room at a glance.

On the day of departure, you can use your room until 10:30 am.

Unfortunately, pets are not allowed.

No. Each room has its own heating.

No. Our rooms are on the first and second floors.

Every bathroom has a hairdryer.

There is no minibar in the room. A minibar is available in the hallway.

A cot is available on request and costs 10 euros per night.

As our guest, you receive a guest card. It gives you a discount at the open air museum and one free entry to a workshop.

Free Wi Fi is available throughout the hotel.

Breakfast is served from 8:00 am to 10:00 am.

Gluten free bread is available on request.

Our Stube is open on Mondays, Thursdays and Fridays. Dinner is available by prior arrangement only. Please let us know during breakfast or at reception whether we should set a table for you in the evening and which menu you would like. For more information, please visit our restaurant page.

Here you will find answers about our breakfast and dinner options.

You can book a room by telephone at +49 (0) 37362 76 995, by email or online.

Book now

Payment is made on departure.

You can pay by debit card or cash.

You can cancel free of charge up to 14 days before arrival. After that, 80 percent of the total booking amount will be charged.

Useful information about booking, changing or cancelling your stay.

When you book directly with us, for example by email or through the booking module on our website, your room is always 5 euros cheaper per night than on Booking.com.

Yes. You can order a voucher here

Order a voucher

You do not need a credit card when you book directly with us.

Hotel Sonne Erzgebirge in Seiffen

Could not find your question?

No problem. Just write to us. We will be happy to answer your enquiry personally and as quickly as possible.